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Privacy Policy

Last Updated: May 2026

At Kent Mobile Car Spa ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us, or use our services.

1. Who We Are

Kent Mobile Car Spa provides professional mobile vehicle valeting and detailing services across Kent.

For any questions regarding this Privacy Policy or your personal data, please contact:

Kent Mobile Car Spa
Email: info@kentmobilecarspa.com
Phone: 07521169447
Website: www.kentmobilecarspa.com

2. Information We Collect

We may collect and process the following information:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Vehicle details

  • Address or service location

  • Any information submitted through contact forms, quotations or booking requests

Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Pages visited

  • Cookies and analytics data

 

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and quotation requests

  • Arrange and provide our services

  • Communicate regarding bookings

  • Process payments where applicable

  • Improve our website and customer experience

  • Meet legal and regulatory obligations

  • Send occasional promotional offers (only where consent has been provided)

 

4. Lawful Basis for Processing

Under UK GDPR, we process personal data based on:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests

 

5. Data Sharing

We do not sell, rent or trade your personal information.

We may share information with trusted third-party providers where necessary to:

  • Process payments

  • Manage bookings

  • Host and maintain our website

  • Provide business administration services

  • Comply with legal requirements

All third parties are required to keep your information secure and confidential.

 

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we take reasonable steps to safeguard your data, no internet transmission can be guaranteed as completely secure.

 

7. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver our services

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it will be securely deleted.

 

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided above.

 

9. Cookies

Our website may use cookies to improve functionality and analyse website traffic.

Cookies help us understand how visitors use our website and enhance the user experience.

You can manage or disable cookies through your browser settings.

 

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Kent Mobile Car Spa

Email: info@kentmobilecarspa.com

Phone: 07521169447

Website: www.kentmobilecarspa.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

https://www.ico.org.uk

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