Frequently Asked Questions

We do have a waterproof canopy to put over a vehicle however on certain occasions inclement weather conditions might sometimes prevent us from going ahead with your booking. In such instances we be in contact with you to reschedule a new appointment. Any change to your appointment for weather reasons will not incur any charge.

If you need to cancel, I require at least 48 hours notice prior to your confirmed booking time or there will be a 50% cancellation fee.

We do not require access to water or electricity - Our van is fully fitted out with everything we need to complete your service.

Payment is due on completion of the appointment, less any deposits paid, and can be made in cash or by card with our representative.

To help ensure we complete your valet within the allocated time, please ensure all personal belongings have been removed from the vehicle before your appointment